New york state department of health complaint number. Monday through Friday.
New york state department of health complaint number. gov CONTACT INFORMATION for filing a complaint: Agency: New York State Department of Health. To appeal your health plan’s decision to deny care, you can request an appeal with the New York State Department of Financial Services (DFS) after you complete your health plan’s appeal process. You may call that office at 1-800-663-6114 (Monday through Friday 9:00 and to 5:00 pm eastern) or e-mail the office at opmc@health. Capital District Regional Office NYS Department of Health 875 Central Ave Albany, NY 12206-1309 Phone: (518) 408-5372 Central New York Regional Office NYS Department of Health 217 South Salina Street Syracuse, NY 13202 Phone: (315) 477-8472 Western Regional Office - Buffalo Area NYS Department of Health Ellicott Building 295 Main Street, Suite 300 Buffalo, NY 14203 Phone: (716) 847-4320 NYS Department of Health Phone Numbers Public Health Duty Officer Helpline 1-866-881-2809 (Use this number nights and weekends for public health emergencies, including communicable disease reports) INSTRUCTIONS FOR COMPLETING COMPLAINT FORM To file a complaint about a physician (M. to 4:45 p. health. If you have a concern, problem or complaint related to any aspect of care during your hospital stay, speak to your doctor, nurse or hospital staff member. If you have a complaint or need information about professionals other than physicians, physician assistants or specialist assistants, please contact the New York State Education Department. The New York State Department of Health, Nursing Homes and ICF/IID Surveillance is responsible for investigating complaints and incidents for nursing homes in New York State, which are related to State and/or Federal regulatory violation. Phone Number: (888) 201-4563. Important Numbers If you have a problem with your health plan, call: New York State Department of Health Complaint Hotline 1-800-206-8125 For copies of this guide, call: New York State Department of Health As a patient, you have a right to file a complaint if you believe your physician may have committed professional misconduct. ), Physician Assistant or Specialist Assistant licensed to practice medicine by the State of New York, please complete this form and mail the original to: NYS Department of Health Office of Professional Medical Conduct Riverview Center 150 Broadway, Suite 355 Albany, New York 12204-2719 The agency may work with the health care plan to correct the problem, and may check if any laws or regulations were violated. The federally mandated Home Health Hotline (1-800-628-5972) can be called 24 hours per day, seven days per week. New York State Department of Health Toll-Free Helplines General Information Line - 1-833-364-4695 Public Health Duty Officer Helpline - 1-866-881-2809 The agency may work with the health care plan to correct the problem, and may check if any laws or regulations were violated. Can my provider help? Your provider's office may be able to resubmit your claim, appeal the denial of coverage, provide medical records, or write a letter in support of an Contact Us By Mail New York State Department of Health Office of Professional Medical Conduct Riverview Center 150 Broadway Suite 355 Albany, New York 12204-2719 Phone 1-800-663-6114 - Complaints/Inquiries (Monday-Friday 9:00 a. You can make a complaint about misconduct or medical fraud by a doctor and get information about reports filed against physicians. ny. Hospitals and Diagnostic & Treatment Centers (Clinics) in New York State Regional Offices Complaints Hotline Number: 1-800-804-5447 Complaints about New York State Hospitals and Diagnostic and Treatment Centers Capital District Regional Office Counties Served: Albany, Clinton, Columbia, Delaware, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Otsego, Rensselaer, Saratoga, Schenectady The New York State Department of Health, Division of Nursing Home and ICF/IID Surveillance is responsible for investigating complaints about resident abuse, neglect, mistreatment and incidents occurring in nursing homes in New York State that are related to a State and/or Federal regulatory violation. To file a complaint, find your issue on the chart below and contact the government agency listed through the phone number, web site or mailing address provided. Complaints and New York State Department of Health Toll-Free Helplines General Information Line - 1-833-364-4695 Public Health Duty Officer Helpline - 1-866-881-2809 Mar 19, 2024 · The New York State Department of Health is responsible for the ongoing surveillance and investigation of complaints related to the care provided by hospitals and diagnostic and treatment centers, including ambulatory surgical centers, dialysis centers, and primary care clinics in New York State. gov/professionals/doctors/conduct/ The agency may work with the health care plan to correct the problem, and may check if any laws or regulations were violated. The hotline is manned from 8:30 a. The New York State Department of Health, Division of Home and Community Based Care is responsible for investigating complaints and incidents for home care agencies and hospices in New York State. Find more information on how to file a complaint with the Department here. The Adult Care Facility Centralized Complaint Intake Program's business hours are from 8:30am to 4:45pm Monday through Friday, excluding holidays. m. Consumer Health Care Information The information on this web site includes physician credentials and disciplinary actions, results of recent hospital and nursing home surveys, performance measures for managed care plans, and physician and hospital performance for cardiac bypass surgery. A complaint against a nursing home should be submitted in writing by the complainant. Complaints made after hours may be left on the hotline's voicemail system and will be addressed within 1-2 business days. You are Here: Home Page > Contact Us >Department of Health Phone Directory Mar 19, 2024 · The New York State Department of Health is responsible for the ongoing surveillance and investigation of complaints related to the care provided by hospitals and diagnostic and treatment centers, including ambulatory surgical centers, dialysis centers, and primary care clinics in New York State. Complaints of misconduct in these three professions should be made to the New York State Department of Health, Office of Professional Medical Conduct , 150 Broadway, Suite 355, Albany, NY 12204-2719. gov/professionals/doctors/conduct/ The New York State Department of Health, Nursing Home and ICF/MR Surveillance is responsible for investigating complaints and incidents for nursing homes in New York State that are related to a State and/or Federal regulatory violation. The New York State Department of Health is responsible for the ongoing surveillance and investigation of complaints related to the care provided by hospitals and diagnostic and treatment centers, including ambulatory surgical centers, dialysis centers, and primary care clinics in New York State. If the problem cannot be resolved by hospital staff, you may contact the New York State Department of Health by mail or by phone. Leave a message after hours and you'll get a call back. Division: Nursing Home Complaint Hotline. By Phone: Please call the toll-free number at 1-800-804-5447 If you, or your child, has Child Health Plus, you can complain to the New York State Department of Health by calling 800-698-4543or by emailing: CHPlus@health. m - 5:00 p. Consumers and providers will also find information on how to file a confidential complaint about healthcare Agency: New York State Department of Health Division: Nursing Home Complaint Hotline Phone Number: (888) 201-4563 Business Hours: Monday - Friday: 8 AM - 4:45 PM Staff is available during business hours, except State and Federal Holidays. The New York State Department of Health reviews complaints related to resident care and services that are provided in a Nursing Home which directly or indirectly affected the resident. The agency will inform you of how the complaint was resolved. Business Hours: Monday - Friday: 8 AM - 4:45 PM. D. gov . ) 1-518-402-0836 - Main Number Online Web Site Address: www. You can report a problem with the quality of care or services provided by any public or private hospital or clinic located in New York State. or D. Complaint Form (PDF) NYS Department of Health Phone Numbers Public Health Duty Officer Helpline 1-866-881-2809 (Use this number nights and weekends for public health emergencies, including communicable disease reports) Contact Us By Mail New York State Department of Health Office of Professional Medical Conduct Riverview Center 150 Broadway Suite 355 Albany, New York 12204-2719 Phone 1-800-663-6114 - Complaints/Inquiries (Monday-Friday 9:00 a. Please include your name, phone number (with area code), and a brief description of the issue or concern to which you called . By Phone To file a complaint contact the Department by phone: (800) 206-8125. O. gov See full list on nyc. More information, including the complaint form, is available online. Online File a complaint with the New York State Department of Health. Tips for faster complaint resolution What documents should I gather? Find guidance on how to file an appeal and information about time limits on your explanation of benefits (EOB), denial notice, and health plan documents. Monday through Friday. fzzcywuodkakrjk45d1mscp05ldn0gp4ti3msdn